Delivery & Pick-up

There are five ways you can get your order from TSH:

  1. Personal Pick-up: You come to our kitchen at 1581 University Avenue in Berkeley during our pick-up hours and get your order.  You can also purchase additional items at the time of pick-up.  Pick-up hours are currently Wednesday 5-7pm and Thursday 10am-4pm. Click here for our “Late Pick-up Policy.”
  2. Cluster Pick-up: You join a “cluster” in your area, and someone from the cluster comes each week to pick up the food.  Usually cluster members take turns picking up.
  3. Door-to-Door Delivery: Your order is delivered to your door by a third party for a fee.  See below for details.
  4. Drop-off Delivery: Your order is delivered to a drop-off spot by a third party for a fee.  You must come to the drop-off site to pick up your order. See below for details.
  5. Real Foods (Bay Area) CSA: RFBA is an independent company that delivers TSH products and other items to neighborhood drop-off  locations around the Bay Area. RFBA charges a small fee per item, along with applicable glass deposits. For more information, visit http://www.realfoodbayarea.com/

Door-to-Door Delivery

LocationDay & Time PeriodDelivery Service Contact InformationCost & Payment Information
East Bay
(Richmond to Oakland)*
Wednesday
5pm - 10:30pm
James McCully
2023 Oakland Ave
Piedmont, CA 94611
510-965-5500
ripsky4501@yahoo.com
$15 for each delivery
Make out a check to "James McCully."
San FranciscoThursday
2pm - 7pm
Miles Newcombe
P.O. Box 13982
Berkeley, CA 94712
510-213-4212 tshdelivery.miles@gmail.com
$20 each delivery
Make out a check to "Miles Newcombe."
Marin
(San Rafael to Sausalito only**)
Wednesday
6pm - 9:30pm
Miles Newcombe
P.O. Box 13982
Berkeley, CA 94712
510-213-4212 tshdelivery.miles@gmail.com
$20 each delivery
Make out a check to "Miles Newcombe."

Checks for door-to-door delivery can either be mailed directly to James or Miles, or they can be left in an envelope in an agreed-upon place on site.

*Delivery fee (cash or check): $15 for Berkeley, Oakland, Albany, & El Cerrito. Customers in the East Bay living beyond the Richmond to Oakland area are subject to an additional charge depending on the distance. Please contact James McCully for a quote and to see if delivery is possible. Contact him at 510-965-5500 or email ripsky4501[at]yahoo.com.

*Customers in Marin living 20 miles outside of the delivery radius are subject to an additional $10.00 due to the long distance. Please contact Miles Newcombe at 510-213-4212 for more information.

Drop-off Site Delivery

Drop-off sites are hosted by customers of Three Stone Hearth and serve as a centralized location where a group of orders can be delivered at one time. It helps to reduce the cost of delivery to our customers as well as lessening the impact of delivery on the environment. We are grateful to our hosts for offering their homes as delivery locations. Please respect their privacy by not disturbing them while picking up your order. When leaving glass returns behind for the following week’s pickup, please leave them in the designated pickup location inside a yellow delivery bin along with the completed glass return paperwork.

If you have any questions or problems with delivery, please contact James McCully or Miles Newcombe directly.

If you have questions about your order (our products) please visit our Contact page.

Location of Host SiteDay & Time Period for PickupDelivery Service Contact InformationCost & Payment Information
Oakland
(Crocker Highlands)
Wednesday
6pm - 9pm
James McCully
2023 Oakland Ave
Piedmont, CA 94611
510-965-5500 ripsky4501@yahoo.com
$5 each delivery
Make out a check to "James McCully" and mail it to him.
San Francisco
(Glen Park)
Thursday
4pm - 6pm
Miles Newcombe
P.O. Box 13982
Berkeley, CA 94712
510-213-4212 tshdelivery.miles@gmail.com
$10 each delivery
Make out a check to "Miles Newcombe" and mail it to him.

How do I return the glass jars and milk bottles to the kitchen so that I can receive credit?

  • Place CLEAN mason jars and milk bottles in your yellow delivery box.
  • Fill out a glass return form included in your previous order.  If you do not have a glass return form a letter size piece of paper will do. Please include your first and last name, date, and the number of mason jars and milk bottles that you are returning and place it in the bin with the jars.
  • Door-to-Door deliveries can place their boxes on the porch and it will be picked-up when your next order is delivered.
  • Drop-off delivery boxes should be left in a designated spot decided by the host. Please be respectful of the host’s home by stacking boxes neatly.
  • When the yellow boxes with the paperwork are returned to us, we credit your account accordingly.  Please allow two weeks from time of return for your credit to appear. You can verify receipt of credit by checking the “Transaction History” on your online account.  If you have any questions, please visit our Contact page.

Please Return All Packing Materials (Ice Packs, Igloos, Silver Insulation, and Red & Gray Delivery Bins)

  • We use all packing items again.  Returning them helps us minimize costs, and our impact on the environment.
  • See instructions above for where to place all packing and delivery materials.